Are you an experienced administrative officer looking to step into your next role, providing support and a seamless experience for our clients and team? We are seeking a dedicated Client Services Officer to support our ASP Level 1 and Design departments!

Supportive Environment: Work in a team that genuinely supports your growth and values your contributions.
Learning and Development: Opportunities for professional development in a company that values lifelong learning.
Impact: Play a crucial role in fostering a positive and engaging workplace environment as part of our dynamic team.

Your Responsibilities:

• Manage client and customer communications via email and phone
• Assist with the documentation, induction and other onboarding activities for new starters
• Provide administrative support for safety initiatives and programs, ensuring all safety protocols and procedures are up-to-date and communicated effectively
• Collaborate on SimPro related tasks, including data entry, reporting and process optimisation to enhance overall operational efficiency
• Manage document control processes
• Provide weekly project status updates to customers and clients during the lifecycle of projects
• Generate purchase orders and manage receipts for invoices
• Organise team meetings, including preparation of PowerPoint slides, agenda and minutes 
• Manage calendars, including team members leave and site visits
• Book company vehicles as required 
• Assist with documentation and induction training for new staff
• Checking of Essential Energy fees and distributing invoices for approval
• Prepare and send various letters and Essential Energy forms as required for projects
• Maintain and update admin Work Instructions as required
• Utilising Adobe pro and PDF to prepare and streamline documents and drawings for clients
• Conduct various searches such as EIA & BYDA for projects
• Prepare site visit documentation and upload for offline use
• Facilitate handover of drawings and various documentation to internal departments as required
• Ad Hoc Admin Tasks: Undertake various ad hoc administrative tasks as required to support the smooth operation of the office and assist team members